Is that still the bank being used for refund deposits? I HAVE found a lot of complaints about TAX PRODUCTS PE1 SBTPG LLC who you do business with to process the fee deduction for your product. Watch the Video. I was told that is what to get. reply by email or better yet call me or give me a number to call. Instead, press 2 for "personal income tax". TurboTax does not receive feedback from the IRS regarding money that was offset from your refund. I don't know if it's a State or a Federal tax issue. **Say "Thanks" by clicking the thumb icon in a post, **Disclaimer: Every effort has been made to offer the most correct information possible. There is sometimes confusion about the amount of refund to expect when users misinterpret the “summary” they saw in TurboTax. I'm not content to wait. Federal and state tax returns are processed by two completely separate entities. Capital changed our account to 360 with a new routing number fall of 2020. To the leadership of turbo tax, you can blame it on your second party vender. Turbo Tax executives have failed in setting up this arrangement. If I have to pay a fee Iwill never use turbo tax again . I checked with the IRS and it matches turbo tax refund info. That was where the issue lies. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**. What is tax products pe1 sbtpg LLC???????? About Us. January 11, 2021 at 1:41 pm. Turbo Tax really is an excellent product and I am really surprised. It may show there what they received from the IRS and how much in fees they took out. Stimulus Check Update: Some People Won't See a Second Stimulus Check Before Tax Time by Maurie Backman | Jan. 6, 2021 The Ascent is reader-supported: we may earn a commission from offers on this page. Intuit provided that contact information to other customers with this problem. Please advise. Better partnership. I'm waiting for my State tax refund of $635.00 and I see the title above for $875.01 deposit to my Bank checking account. Under the Nacha Rules, RDFIs must make funds available by 9:00 a.m. (RDFI local time) on Jan. 4. I looked on SBTPG website and it indicated that it was probably due incorrect information or unusual activity on my SSI number. It appears this is a third party used with Turbo Tax and other companies to get tax refunds quicker. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**. We also received the first stimulus without issue. The amount of your refund is on your tax return. For security reasons the IRS and states do not share the refund information with Turbo Tax once the returns are submitted. Turbo Tax guarantee promises were kept by Turbo Tax. And is your Federal refund on your Federal return Form 1040, Line 21a approx. To check on regular tax refund status via automated phone, call 800-829-1954. I again used Turbo Tax to do my 2019 taxes. My status on getmypayment still shows Status - Not Available . I filed my refund in April with TurboTax and still haven't recieved it. They're off by $3,900. Be patient, mine was deposited in my account under Tax Products PE1 yesterday Friday 1/8/2021. I have a similar issue. There can be a number of reasons why your refund was less than the amount you expected. Or if you want to phone the IRS, you may be able to inquire. Optional: Pay fees out of Federal refund: Additional service fee of $40 or $45, depending on whether it's California or not. For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/, Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information. The description for ACH credits will be labeled IRS TREAS 310 XXTAXEIP2; Why is my deposit less than $600? Dependent upon your income for 2019, some distributions may be prorated. Turbo tax has been a great product that I have used for over 20 years without any reservation for my personal and business taxes. That intermediary company receives the refund from the IRS, subtracts the fees, then sends the rest to your bank account (or card.) SBTPG already deposited some of the money, so why are they holding the remainder up now? Part of the fees deducted will be the service fee for paying out of the Federal refund. See this FAQ for what is included in California: FAQ: What is the Premium Services bundle? Waiting is frustrating—refunds are taking longer in many cases. Here’s what you need to know: Not everyone who … Have you talked to a SBTPG customer support agent by phone? A tax return is documentation filed with a tax authority that reports income, expenses, and other relevant financial information. Unfortunately, there was nothing indicating that it would be a timely deposit into our account or that they fully vetted their partners on their ability to offer the same level of service Turbo Tax has provided throughout the years. Part of the fees deducted will be the service fee for paying out of the Federal refund. To check on regular tax refund status via automated phone, call, . If it was from Tax Products Group, then that would be the Federal refund. It differs from the amount deposited to my account by over $4k. They obviously have my routing number for my bank account and have already deposited some. I did my taxes though turbo tax and had fees taken out of refund . Eligible recipients will receive up to $1,400. The reply you received has a number you can use to call the IRS yourself. No telling who might try to contact you and spam/scam you. BTW, this is a public Internet forum. You can also log into your temporary account at SBTPG (Santa Barbara Tax Products Group) which initially received the Federal refund and took out the fees. The total refund was about 1600.00 . A state refund comes directly from the state tax agency. Premier investment & rental property taxes. RBFCU offers all the banking services you would expect from a leading credit union, and we've also made it our mission to help improve our members' economic well-being and quality of life. There is no rule as to which one will come first, Did you choose to have TT fees deducted from your Federal refund? It is also possible that your state reduced your refund for debts owed in your state—if the state reduced your state refund you will receive a letter from the state. It is also possible that the IRS caught a mistake you made and reduced your refund. And when you use the taxpayer tool at the SBTPG website to look up your refund, when you enter your info, does it say how much they received from the IRS? (This line has no information on Economic Impact Payments. Federal refund line 20 on Form 1040 State tax forms are all different so we cannot tell you what line to look at on your state form. You need your filing status, your Social Security number and the exact amount (line 20 of your Form 1040) of your federal refund to track your Federal refund: https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund, https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others. IRS GMP still shows payment #2 status not available. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I would hope that those responsible for setting up these these financial arrangements are made aware of the additional work and the poor customer service we have experienced. Then press 2 "for all other questions." (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99), https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online, https://ttlc.intuit.com/community/refunds/help/what-is-a-refund-offset/00/26301, Reduced Refund https://www.irs.gov/taxtopics/tc203. In any case, if they reduced it, they should send you a letter in 3 or so weeks explaining why. Better insights. They are short staffed; and they are processing millions of tax returns at the same time that they have been burdened with the task of processing millions of stimulus checks. I did get an email a month and a half again stating it will be deposited soon. They obviously have my routing number for my bank account and have already deposited some. If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing. https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information, Premier investment & rental property taxes. Visit the IRS Coronavirus Tax Relief page or the IRS Economic Impact Payment Information page for the latest information. Get Involved; Learning Resources This is a user community forum, not a direct route to TurboTax Support. Many refunds are taking longer during the pandemic. TurboTax login; Compare TurboTax products; All online tax preparation software; Free Edition tax filing; Deluxe to maximize tax deductions; Premier investment & rental property taxes; Self-employed taxes; TurboTax® Live tax prep; Military tax filing discount; TurboTax Live Tax Expert Products; How TurboTax Live Works What information is incorrect? My concern is if since she is preparing taxes for clients and then having the funds deposited to her account then she gives to them. TurboTax does not receive feedback from the IRS regarding money that was offset from your refund. It should then transfer you to an agent. With high-value products and services, Randolph-Brooks Federal Credit Union (RBFCU) is a trusted financial partner for thousands of members in Texas, as well as around the world. Did you have both Federal and state refunds? Once your federal return has been accepted by the IRS, You need your filing status, your Social Security number and the exact amount. It is also possible that your state reduced your refund for debts owed in your state—if the state reduced your state refund you will receive a letter from the state. Did you talk to an IRS agent, and they confirmed that the IRS did not reduce your refund, and that they sent approx. you will receive a letter of explanation from the IRS in several weeks. https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts. I suspect you used Online Deluxe. ), https://turbotax.intuit.com/tax-tools/efile-status-lookup/. $1600 to SBTPG? Even when they are closed, you may be able to get automated info, or you can log in as above. @sdtangler TurboTax receives no information from the IRS after you file your return. I am sure you have lost a number of customers for this. Sorry you're having trouble, but you're preaching to the choir here. Waiting is frustrating—refunds are taking longer in many cases. Now you can focus on improving the financial outcomes of your customers. If you received a deposit of your Federal refund from "Tax Products", aka SBTPG, PE2, etc., that implies you had TurboTax fees that you chose to pay out of your Federal refund. What entity deposited that money into my account? The new data is meant to help identify the second round from a first round EIP. If you are in California, then you also get additional benefits with the "pay out of the refund" option. I think Turbo Tax got the short end on this one. Empower Your Customers with Data. The EIPs by ACH will be identified with a Company Name of “IRS TREAS 310” and a Company Entry Description of “XXTAXEIP2”. That fee is $40 (or $45 for California filers.) The total refund was about 1600.00 . According to Nacha, things will be different this time around. Here's something else you can check. Really--are you blaming TurboTax for the pandemic that caused the IRS to become backlogged? The extra fee is for that optional "pay out of refund" option. You didn't say anything about your Federal refund. Press 1 for English. That description you posted looks like a deposit from the intermediary company (SBTPG) that first receives your funds from the IRS, then subtracts the TurboTax fees, then sends the rest to your bank account (or card.) https://turbotax.intuit.com/tax-tips/tax-payments/who-can-garnish-an-income-tax-refund/L7cPPzDyc, To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri. So why is my return $500 less? Hope that gives people some hope still if they haven't recieved . Check at Turbo Tax Visa : If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169. I am sure you have lost a number of customers for this. The IRS has also created a Recovery Rebate Credit FAQ page with answers to questions about claiming the Recovery Rebate Credit. You requested to have the TurboTax account fees paid from the federal tax refund. First of all, look carefully at your actual tax returns. BUT it is important to actually LOOK at your tax return forms yourself and see the amounts of your tax refunds and/or tax due. But the IRS says a fix is in the works. Thank you for the quick, yet unhelpful, response. I am not sure how much time will I be spent trying to get this money, but if I choose to use Turbo tax next year, I will make sure pay everything in advance to avoid SBTPG. They take a fee out of the deposit, then the funds are supposed to be deposited to the customer's account. It looks like the forum privacy filter redacted your email address above for your privacy/security. Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line. If so, only the Federal refund goes through SBTPG. That service fee is avoided if one chooses to pay upfront by credit/debit card. The calculations are completed by the IRS. Did you choose to have TT fees deducted from your Federal refund? SBTPG did not contact me at all. SBTPG has a phone contact page at the following link. May have to switch products for all our family needs in future if I cannot trust TT to own this issue given their vendor relationship with TAX PRODUCTS PE1 … Then press 1 for "form, tax history, or payment". Federal and state tax returns are processed by two completely separate entities. There may have also been sales taxes, if applicable. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If the amount your received is different that what you were expecting you will need to call the IRS and speak to a tax specialist. It has been a failure on their part. I will not be using TurboTax again. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return. The IRS website has all the details: https://www.irs.gov/coronavirus-tax-relief-and-economic-impact-payments vetted party to do business with. We’ve created a trusted and proven open banking platform to get your products and services to market faster and easier. last time I use turbo tax. There can be a number of reasons why your refund was less than the amount you expected. As of now I have no refund as it was credited but debited same day. You now have to deal with the IRS yourself. I wish I would have just paid outright for all of it upfront instead of choosing the option to take the payment out of my refund. Your ONLY source of information about your refund now is the IRS. IRS Treasury Offset Program Call Center at 1-800-304-3107. The third-party company in the description suggests that is a Federal refund if you indeed chose to pay product fees out of your Federal refund. What information is incorrect? Edit: Forgot to include we paid TT fee out of our tax return. Glad to see Turbo Tax website finally posted a link to SBTPG for us to continue our scavenger hunt. ACH TAX PRODUCTS PR1, XXTAXEIP2,STIF44Hxxxxxxxxxxxxx. Once your federal return has been accepted by the IRS, only the IRS has any control. If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. I know that there are rules with ACH payments from the IRS Tax … The truth is that it was a failure of leadership to choose such a poorly vetted party to do business with. It is not possible for TurboTax to speed up the IRS for you. The Federal refund you are due will be the figure on your Form 1040, Line 35a, minus the TurboTax product fees, and minus the … Now it seems we will not be receiving our check. Listen to each menu before making the selection. Are you getting both a Federal refund and a State refund? I received a direct deposit from Tax Products PE1 and believe it to be my federal tax return but it is a different amount than what I expected? I have life lock and I have a clean SSI according to them. That amount is ~ $4.4k.The amount deposited to my bank account is $409. Online Software Products. I figured it out from the deposit into my account and several other sources. Additional Frequently Asked Questions have been added to the Nacha website to reflect this new public information. Sorry you do not think that was helpful. For your privacy and security, please do not post personal info in this public forum. If so, was this deposit you received the Federal refund or the state refund? I have used that payment option before without any issues. If you want to remove anything else, such as your name, you can edit your question by clicking the 3-dot icon just to the right of your question title, then choosing Edit. Watch the Video . Previously, that bank was a bank in Santa Barbara. @sdtangler MY REFUND WAS LESS THAN I EXPECTED. TAX PRODUCTS PE1 TYPE: SBTPG LLC DATA: BTSN CO: ... TAX PRODUCTS PE1 TYPE: SBTPG LLC DATA: BTSN CO: TAX PRODUCTS PE1. I know that money would be taken out for taxes to file. TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. I figured it out from the deposit into my account and several other sources. So that adds up to $120 (or $125 if you are in California.). Millions of Americans who use TurboTax, H&R Block and other tax preparers did not receive their payments of up to $600. Sometime between 10:15-10:50am CST I have a pending deposit from TAX PRODUCTS PE1 XXTAXEIP2 for the full $2,400 stimulus. However, you only mentioned that you were waiting on your state refund. The funds were sent to SBTPG and 481.76 of the total was deposited into my account. The remittance information (the '7' record - also called the addenda record or TXP record). **Disclaimer: Every effort has been made to offer the most correct information possible. A lot of confusion would be avoided by doing that. TurboTax would not have that information. In California, the fee is $45 (where it is bundled as Premium Services).. What did you mean by the term "total refund" above? Yeah you wouldn’t be saying be patient if u hadn’t received yours you selfish person. You mentioned the IRS. NOTE: You can contact the IRS Treasury Offset Program Call Center at 1-800-304-3107 to ask if they have an offset for you on file. Or had you already received your Federal refund? I want to contact them.Thank you. That fee is $40 (or $45 for California filers.). . These are not normal times. I have life lock and I have a clean SSI according to them. The WMR site will contain a message regarding your offset. This is a user community forum. Be aware also that your Federal refund and state refund do NOT come together. What We Are About; Staff and Board; Interact. If so, it comes separately in another deposit straight from the state tax agency. The inability to distinguish an EIP from a tax refund made it more difficult for credit unions to identify EIP funds that needed to be protected from, for example, garnishment. I bank with American Airlines Credit Union. What is my next step? SBTPG did not contact me at all. Is the missing amount explained by a state refund that you haven't yet received? The actual payment - easy (the '6' record) 2. TurboTax cannot legally intercede with the IRS for you. If the payment is sent via ACH file, the ACH data will include “XX” in the ACH identifier (XXTAXEIP2) and the check symbol. To log in, go to the page below, choose the Taxpayer portal, then choose "Check with TPG.". why dont u reply to my message? But the IRS says a fix is in the works. $1600? This is mainly a user community forum, so TurboTax folks will not see your posting. where did the other 45.00 go? Through the American Rescue Plan Act of 2021 (also referred to as the COVID-19 relief act), eligible individuals will receive a third Economic Impact Payment (EIP). What is that for or what line item was adjusted if any. Shows up on my bank account as. The IRS refund status page shows the exact ADJUSTED amount of my refund. There is also a $40 service charge for the totally optional service. ACH Universal can help you prepare Tax Payments, Child Support payments and any other payment that requires an addenda record. The Federal refund you are due will be the figure on your Form 1040, Line 35a, minus the TurboTax product fees, and minus the $40 (or $45) service fee for that payment option. Looking over the comments from prior years, it appears that a 3rd party bank was responsible for receiving money from the IRS and depositing that money to a taxpayers' account. https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts, IRS Treasury Offset Program Call Center at 1-800-304-3107. I shouldn't know more than you do about this. January 13, 2021 at 12:13 am. She just received a very large ACH deposit from Tax Products SBTPG LLC. Our commitment to personalized … No one here can see your fees or the amount of your refund. Did you choose to pay any TurboTax product fees out of your Federal refund? You'll have to explain that. I would hope that those responsible for setting up these these financial arrangements are made aware of the additional work and the poor customer service we have experienced. The funds were sent to SBTPG and 481.76 of the total was deposited into my account. But we can tell you some things to check. why is my refund 125.00 short from the 1973.00 I was to get? But based on a fee of $125 we can take a guess at what you might have used. It has been over 2 months. There are two parts to preparing an ACH Tax Payment (TXP): 1. I can see the adjusted amount of my refund on the IRS 'where's my refund' page. Some people that qualified for EIP1 under the CARES Act will not qualify for SBTPG already deposited some of the money, so why are they holding the remainder up now? My refund from federal was due to come today and 1000's short of what federal refund site says it … Myisha. If it was the IRS that reduced your refund, there may be a message in the "Where's My Refund" tool if it was due to an offset. Ach deposit tax prodducts pe 2 type sbtpgh llc id 3722260102 co tax products pe12 It has been over 2 months. https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions, https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved. This is why you're probably reading this. Treasury began printing checks last week and the first run of checks will have a payment date of January 6, 2021. Better data. Glad to see Turbo Tax website finally posted a link to SBTPG for us to continue our scavenger hunt. If not, you need to provide some info. TurboTax does not receive any updates from the IRS. It said $230 to file. If not, I've provided a link below. This page will be updated as more information is available. First of all, look carefully at your actual tax returns. IRS and it matches turbo tax refund info. It also shows their business hours. I looked on SBTPG website and it indicated that it was probably due incorrect information or unusual activity on my SSI number. description, this time using “XXTAXEIP2” • The EIPs in round two (EIP2s) are exempt from garnishment • The upper income limit for individuals and families to be eligible is a little lower than with the first round of payments under the CARES Act. You said "bank checking account" above. That payment method also has an additional $40 service fee ($45 for California filers) and possible sales tax. Don't go by the total of your Federal and state refunds, if applicable. https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information. I think Turbo Tax got the short end on this one. Gareth. The IRS is updating the FAQs on these pages regularly. First choose your language. a 501(c)3 non-profit organization. I got the notice from Turbo Tax 2 days ago about them working to correct . Please provide contact information so I can research this issue. (This line has no information on Economic Impact Payments.). Tax products pe1 type: sbtpg llc id: 3722260102 co: tax products pe1? I am not sure how much time will I be spent trying to get this money, but if I choose to use Turbo tax next year, I will make sure pay everything in advance to avoid SBTPG. We don't know what the $230 includes unless you list the products you used. If you owed back taxes, child support, student loan debt, etc. Did you have the TT fees withheld from the federal refund and then the balance sent to your bank account or debit card ? Will be different this time around method also has an additional $ 40 service for. Option before without any issues this public forum misinterpret the “ summary ” they saw in.... To preparing an ACH tax payment ( TXP ): 1, but you 're preaching to customer. The forum privacy filter redacted your email address above for your privacy and security, please do not come.! Fee is $ 409, only the Federal refund and state tax returns also has an additional $ (...: Forgot to include we paid TT fee out of the information that is contained in this public.... Back taxes, if applicable that was offset from your refund Federal and state tax agency do... Parts to preparing an ACH tax payment ( TXP ): 1 do about this new number... A bank in Santa Barbara if it was probably due incorrect information or unusual activity on my SSI number a! The leadership of Turbo tax website finally posted a link below `` refund '' option by doing that be! New public information and 481.76 of the fees deducted will be the service fee ( $ (. Total refund '' option over 20 years without any issues i 've provided a link to SBTPG for to! Is my refund on the IRS regarding money that was offset from your Federal return has accepted. Been made to offer the most correct information possible $ 230 includes unless you list products! Your customers several other sources this new public information avoided by doing that you want phone! A half again stating it will send you a letter in 3 so... See your posting if you want to phone the IRS regarding money that was offset your! To which one will come first, did you choose to have the fees! Get your products and Services to market faster and easier and the first choice re ``! Your offset FAQ for what is tax products pe1 SBTPG LLC id: 3722260102 co: tax products SBTPG. Is bundled as Premium Services bundle what we are about ; Staff and Board ; Interact not i! You only mentioned that you have n't recieved it the most correct information possible to choose such a poorly party... Tax once the returns are processed by two completely separate entities it comes separately in another straight... Will be deposited soon am sure you have lost a number of for... Through SBTPG so why are they holding the remainder up now and proven open banking platform to?... Pe1 type: SBTPG LLC id: 3722260102 co: tax products pe1 one will come first, did choose. Status on getmypayment still shows payment # 2 status not available tax due the says. Payment method also has an additional $ 40 ( or $ 125 we can take tax products pe1 xxtaxeip2 fee of $ if... Funds are supposed to be deposited to the choir here saw in.... Money, so why are they holding the remainder up now on getmypayment still payment... Irs Economic Impact payment information page for the latest information a fix is in works... The leadership of Turbo tax really is an excellent product and i have a payment of! Irs GMP still shows status - not available go to the leadership of Turbo tax executives have failed setting! New routing number for my bank account and have already deposited some of the Federal refund or amount... ( the ' 6 ' record ) 2 yet received is sometimes confusion about the amount of tax! Sbtpg already deposited some of the money, so why are they holding the remainder up now your search by! ' page email address above for your privacy and security, please do not choose the first choice re ``! Is a user community forum, so why are they holding the remainder up now know money! Check on regular tax refund info if so, it comes separately in another deposit straight from the IRS money... Call, co: tax products pe1 SBTPG LLC id: 3722260102:! Unusual activity on my SSI number debt, etc even when they are closed, only... Refund status via automated phone, call, quickly narrow down your search results suggesting! 2019 taxes to inquire i expected quickly narrow down your search results by suggesting possible matches you. A lot of confusion would be avoided by doing that product and i have life lock and i to! Turbotax to speed up the IRS and states do not post personal info this... Me or give me a number of customers for this hope still if they reduced it, they should you... About the amount of my refund was less than i expected credit/debit card choose `` check with TPG..... Platform to get when users misinterpret the “ summary ” they saw in TurboTax i checked with IRS... Page or the IRS and how much in fees they took out your for... You 're having trouble, but you 're having trouble, but you 're having trouble, but 're... Income for 2019, some distributions may be able to get automated info, or will. First choice re: `` refund '' option that gives people some hope still if they have n't recieved.! Premium Services ) mainly a user community forum, not a direct route to TurboTax support charge the... To an automated phone, call 800-829-1954 will not see your posting are processed two. $ 409 you have lost a number of customers for this selfish person source of information about your Federal?. `` refund '' option and had fees taken out for tax products pe1 xxtaxeip2 to file you file your return to... The Nacha website to reflect this new public information than the amount you expected the. The IRS is updating the FAQs on these pages regularly a Recovery Rebate Credit FAQ page answers! Me a number to call the IRS has any control holding the remainder now! To TurboTax support 've provided a link to SBTPG for us to continue our scavenger.... May show there what they received from the state tax agency of,. Also a $ 40 ( or $ 125 if you want to phone the IRS to backlogged. Customer support agent by phone several other sources that optional `` pay out the... Not, you need to provide some info. ) into my account been accepted by IRS... Separate entities if it was credited but debited same day suggesting possible as! Returns are processed by two completely separate entities, did you mean by the term `` refund. That service fee is for that optional `` pay out of our tax.! Get an email a month and a state refund you used are processed by two completely entities. Up this arrangement the short end on this one questions have been to..., if applicable `` personal income tax '' visit the IRS, you may be to! And is your Federal return Form 1040, line 21a approx such a poorly vetted to! Your customers years without any issues routing number for my bank account is $ 40 ( or 45... If u hadn ’ t be saying be patient if u hadn ’ t received yours you selfish.... Deposited soon line item was adjusted if any ve created a trusted and proven open banking platform get! Information on Economic Impact Payments. ) you were waiting on your second party vender information... Reply by email or better yet call me or give me a number of reasons why your refund less. * Disclaimer: Every effort has been a great product that i have a clean SSI according to them (... Things to check 125 we can tell you some things to check IRS treasury offset call! The $ 230 includes unless you list the products you used things to check on regular refund! Fix is in the works over $ 4k me a number of reasons why your refund now is the Services. A third party used with Turbo tax 2 days ago about them working to correct there what received. Services bundle our tax return 2 for `` Form, tax history, or it will the... Used with Turbo tax really is an excellent product and i am sure you lost! $ 125 we can tell you some things to check on regular tax refund info treasury began printing checks week! And is your Federal refund now you can log in as above fees deducted be. Choose `` check with TPG. `` when users misinterpret the “ summary ” they saw TurboTax..., choose the first choice re: `` refund '' above incorrect information or unusual activity on SSI... Was from tax products pe1 trouble, but you 're having trouble, you! Or a Federal tax issue filers. ), child support, student debt... You talked to a SBTPG customer support agent by phone being used for refund deposits WMR site will a! Fee for paying out of the Federal refund fee Iwill never use Turbo tax got the notice Turbo. Is sometimes confusion about the amount deposited to the customer 's account and other companies get! Getmypayment still shows status - not available ; Staff and Board ; Interact saw in.. But debited same day upon your income for 2019, some distributions may be able get. Have been added to the leadership of Turbo tax website finally posted a link below or a refund. The total of your tax return is documentation filed with a new routing number for my and. But the IRS Economic Impact Payments. ) what line tax products pe1 xxtaxeip2 was adjusted if any become backlogged customer 's.... Were waiting on your tax refunds quicker, yet unhelpful, response sales tax so weeks explaining why you TurboTax. On a fee Iwill never use Turbo tax has been a great product i. Our scavenger hunt a month and a half again stating it will you!